Frequently asked questions

¿Is it necessary to make reservations?
¿How much time before do I need to make reservations?
¿What is the reservation percentage?
¿Which payment options do I have?
¿What happens if I cancel my reservation?
¿Where is the departure point?
¿Can you arrange hotel or car rental reservations?

¿Is it necessary to make reservations?

Yes. You must make reservations to guarantee the availability of services and activities for the date you want.

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¿How much time before do I need to make reservations?

At least 1 week before. It is recommended to reserve your trip with the most anticipation possible.

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¿What is the reservation percentage?

It depends on the service and activities you want. Most of the time is 50% of total price.

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¿Which payment options do I have?

We accept Pay-Pal, our email is reservations@bajaexcursion.com , or if you are in Mexico, you can make a bank deposit to our bank account. Contact us for more information.

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¿What happens if I cancel my reservation?

You can always change your trip date to avoid cancellations. In case you want to cancel, our policy is: Cancellations made more than 3 days in advance before the trip date, are 50% refundable. Cancellations made into the 3 days before the date trip are not refundable.

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¿Where is the departure point?

Most of the time we depart from Tijuana, and some times from San Ysidro California. It depends on where you are. We can pick you up from the Airport, hotel or other places.

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¿Can you arrange hotel or car rental reservations?

Yes. In fact we will get special discounts for you. We have arrangements with car rental agencies, hotels and other services in Baja California. Just tell us what you need.

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