Everyday we receive a lot of questions about travel and transportation in Baja California, so here’s our effort to provide a FAQ that reflects common questions from our clients. We hope you find useful information here. Please contact us for additional questions.
Where is the Pickup location?
Because our Transportation Services are Private, you get to choose the pick up location. Most of our passengers ask us to be picked up at the border crossing in Tijuana. But you can ask for pick up in your Hotel, Airbnb, house, Tijuana Airport, downtown locations, etcetera.
Do You Have Border Pick up?
DECEMBER 2022 UPDATE: All Border Pickups are being done at the PEDEAST Border Crossing Station, or Otay Mesa if requested. (At this moment, Pedwest is closed).
Just walk across the border in San Ysidro or Otay Mesa. Your driver will be parked nearby waiting for your call.
View Post: Best Pickup Location at the border in Tijuana
How is the Border Crossing into Tijuana?
DECEMBER 2022 UPDATE: All Border Pickups are being done at the PEDEAST Border Crossing Station, or Otay Mesa if requested. (At this moment, Pedwest is closed).
We will be waiting for you on the boarding area when you enter Tijuana city.
The shortest option is San Ysidro PEDEAST Border Crossing Station, next to the trolley station.
Or if you drive your car across the border, we will meet you in Tijuana at your chosen location.
View Post: Best Pickup Location at the border in Tijuana
Where to park in San Ysidro?
There are several parking lots near to the border crossing stations in San Ysidro. We suggest parking and walking across the border.
If you will cross the border via PedEast, there are nearby parkings, like: Premium Parking, and LAZ Parking.
If you will cross the border via PedWest, the nearest parking is Border Station Parking.
Where to Park in Tijuana?
If you need to park your car in Tijuana, we suggest Parking across Pueblo Amigo Hotel, and Easy Parking, just 2 blocks away from the Pedwest/Chaparral Border Crossing Station. Then our driver will meet you there for pick-up.
What are Some Suggested Places to Visit?
In Tijuana: We suggest visiting Revolucion Avenue, and Tijuana Beach boardwalk. in both these places you will find lots of great restaurants (traditional and gourmet), artisanal breweries, coffeeshops, galleries, souvenir shops and plenty of interesting places.
In Rosarito we suggest walking downtown area at Benito Juarez Boulevard and visiting Puerto Nuevo, south of Rosarito, where you can taste the delicious lobster with rice, beans and giant fluor tortillas.
In Ensenada, walking Downtown the 1st. Street, full of restaurants, bars, breweries, wine tastings, food carts, and souvenir shops.
The most famous place is the Wine Country in Valle de Guadalupe, where there are a lot of great wineries and excellent restaurants. We will be happy to give you more specific recommendations, based on your interests.
How to pay for my reservation?
Please book online, you will be able to pay with credit cards, debit cards or PayPal.
Should you need to pay a special amount, please send payment via PayPal to: contact@bajaexcursion.com, but please confirm availability first!
If you are in Mexico, you can make a bank deposit or transfer to our CitiBanamex bank account. Contact us and ask for the bank account details.
¿Is it necessary to make reservations?
Yes. Reservations are required to guarantee vehicle and drivers availability on tour chosen date and time. Plase confirm availability of your required date.
¿What happens if I cancel my reservation?
A 10% Cancellation fee applies.
When available, we will try to fully refund your payment, but this is subject to availability and staff criteria. (Some restrictions may apply if expenses have been made to prepare your service).
Suggestion: Ask us to change your reservation date to avoid cancellations.
Cancellations made into the 2 days before the date trip are not refundable.
Do you offer transportation services to/from San Diego, California?
No. We only offer Transportation Service in Baja California, Mexico.
Where Can I Read The Terms And Conditions?
Please read Terms And Conditions here.
Need More Information?
Please contact us here!